If your PS5 is only playing PS4 games but not PS5 games, there could be a few underlying issues. Here are some possible reasons and solutions:
1. Overheating Issues
- It could be just from the dust collected in the fan and heatsink. But most cases you would need new liquid metal. Just spend the money and get a total cooling overhaul. Cleaning of the fan & heatsink and everywhere in the PS5 for dust. Apply new liquid metal. This always fixes the problem because the PS5 will overheat playing PS5 games because it uses more resources than a PS4 game.
- Most likely it is the liquid metal however a overheating SSD expansion storage could cause the shutdown. or if it’s not rated fast enough for the ps5. which is 7500/mbs is highly recommended.
2. Check for Software Updates
- Outdated software is a common issue for compatibility problems. Ensure your PS5 is updated to the latest system software by navigating to Settings > System > System Software > System Software Update and Settings. If an update is available, download and install it to address any bugs or compatibility issues with PS5 games.
3. Inspect Your Game Discs
- For physical discs, ensure they are correctly inserted and free from scratches or damage. Dirty or damaged discs can affect game playback. Clean the discs gently with a soft, dry cloth and test other discs to determine if the problem is isolated to a specific disc or more general.
4. Error Code (CE-108255-1)
- The error CE-108255-1 often appears when there’s a software or hardware issue preventing games from launching or running properly. This error can occur with PS5 games due to corrupted files, system bugs, or even hardware issues. To resolve this:
- Restart your PS5: Power it off completely and restart it to clear temporary issues.
- Update the game: If the error occurs with a specific game, check for game updates that might fix known bugs.
- Reinstall the game: If the issue persists, delete and reinstall the affected game.
- Rebuild the PS5 Database: You can enter Safe Mode and select Rebuild Database to fix corrupted data that might be causing the error.
If you’ve followed these steps and need further assistance, please visit us at D Tech Clinic. You can schedule a repair, message us or call us; our experts will work to get your device back up and running as soon as possible!
